Product Experience Manager – PayPal – Toronto, Ontario

Posted on September 1, 2010. Filed under: Jobs, Marketing, PayPal, Product Management, Toronto Jobs |

Think you match the qualifications? Please forward your resume to khollenshead (at) paypal (dot) com and reference requisition 41692BR. To see more PayPal job opportunities please visit http://www.ebaycareers.com.

Primary Job Responsibilities

We are looking for a Product Experience Manager to help ensure that PayPal continues providing the best checkout experience for its buyers and seller. This position requires being the voice of the customer in overseeing on-site design and content to help ensure user adoption and comprehension.

The Product Experience Manager will collaborate with the local Canada team, global stakeholders, and cross-functional teams located in different locations. 

  • Perform content outlines, audits, inventories
  • Own content creation and adaptation for websites, emails/notifications and online documents
  • Create standard templates/samples that can be applied to new and existing content of same type
  • Perform basic HTML editing in content management system
  • Copyedit and proofread web content
  • Assure web-based content is archived for future needs and reference
  • Assemble localization kit to hand-off to translation and localization partner
  • Manage localization including translation, testing, and local reviewers for each language
  • Understand browser capabilities, IT infrastructure, content management systems, and HTML templates to ensure that content schemes are feasible and deliverable
  • Participate in product design reviews
  • Collaborate on project plans and cross-functional teams throughout the product lifecycle

Job Requirements

This position requires a strong communication, writing, and project management skills. The ideal candidate has a successful track record in managing content with a best-in-class online or financial services company.

  • Minimum 2 years of directly related web content management
  • Strong organizational ability and skill in prioritizing multiple priorities and requests
  • Ability to collaborate with cross-functional team members across departmental lines across the globe
  • Comfort with small, start up, growth oriented environment
  • Preferably fluent in Canadian French and English

Education

Bachelors Degree Required

Think you match the qualifications? Please forward your resume to khollenshead (at) paypal (dot) com and reference requisition 41692BR. To see more PayPal job opportunities please visit http://www.ebaycareers.com.

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