Technical Writer

Manager, Content 2 – Tech Writing – PayPal, San Jose, CA

Posted on August 18, 2010. Filed under: California Jobs, PayPal, Technical Writer |

Meet the qualifications? Apply online at www.ebaycareers.com and use requisition code 40184BR

Primary Job Responsibilities

PayPal is seeking a technical writing manager with a strong background in managing technical writing teams, who has written a range of technical material, including writing for API developers. The technical writing manager is expected to manage a group of experienced technical writers and to become expert in PayPal developer and merchant products.

Responsibilities:

  • Manage a team of technical writers
  • Lead the team to create best in class technical documentation
  • Ensure DITA is implemented in all documents and that content can be delivered in a range of formats including web pages and pdfs
  • Generate enthusiasm and keep morale high in a demanding and fast-paced environment
  • Liaise with different departments, including engineering, product management and user experience, to ensure the technical writing role and purpose is understood and appreciated
  • Manage the technical writing workload – ensure that all new products are documented
  • Implement key metrics to measure the success of the documentation

Job Requirements

  • Excellent management skills
  • Excellent oral, written, and editing skills
  • Experience managing technical writing projects for web delivery

Education

Bachelors Degree or Equivalent

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