Director Research, Illuminas, New York City

Posted on September 12, 2010. Filed under: Jobs, Market Research, Marketing, New York City, Qualitative, Quantitative, Research |

Think you meet the qualifications? Please forward resume to: talentsleuth@gmail.com.

Illuminas, a member of the UK company Media Square plc, has gone from strength to strength since first opening over 20 years ago. Illuminas’ reputation has been built upon its ability to provide excellence in marketing research and consultancy, always delivering strategic insight in a succinct and actionable format.  With offices in London, New York, Hong Kong, Shanghai and Austin, Texas, Illuminas has the ambition to be a top 20 global research consultancy within the next few years.

To support and grow the client base of multinationals firms, we’re seeking a senior, seasoned research practitioner (10 years or more experience) to work alongside a London SVP Research to service and grow the client base and develop the research team.  Illuminas only hires qualiquants – those who are method neutral in their skill set and approach to delivering the right tailored solution for a client challenge.

The selected candidate will have accomplished technical skills in qualitative and quantitative research. They will also have proven team building and staff development skills and the ability to take P&L responsibility. It’s expected that after a period of time that the right candidate will lead the New York office and report direct to the Global CEO in London headquarters.

We are not interested in finding a career manager or salesperson because Illuminas’ development is relationship based and sales are mainly word of mouth as we deliver excellent research and client service.

Job Responsibilities

  • Be passionate about research and brands, be data and methodology neutral and not reliant on selling products, black box solutions, a big brand name.
  • Comfortable building a portfolio of accounts through adhoc qual research, quant research and related analysis and advice /recommendations; hard work, being as good as the last project, going the extra mile on service. Outcompete the peer group on service, superior analysis and team members who are multi methodology trained and comfortable giving succinct marketing and business advice as out.
  • Able to manage, motivate and grow teams internally and externally through strong communication of knowledge and ideas to clients and suppliers.
  • Lead and develop the business;

o    Client development and relationship building to ensure repeat business

o    Prospect and win new business

o    Build their own profile within the industry as a custom research and consultancy specialist

  • The candidate will develop and grow Illuminas in New York by using their own qual, quant and marketing advisory skills; a high level of commercial support will be supplied (IT, Finance, project and client profitability analysis by a global COO in conjunction with the US Accounting Manager (based in Texas, visits monthly to support).

Job Requirements

  • A great researcher – expertise in both quantitative and qualitative approaches with the ability to translate research into insights, ideally 10+ years experience
  • Experience working in the North American market, be comfortable there and connected to the client/agency community
  • To fit in with the Illuminas culture – entrepreneurial/creative and charismatic with a sense of humility.  Partnership business model (informally and formally where possible) rather than a public one.
  • To have had exposure to P&L responsibility but no requirement to be a financial expert.  Budgets, forecasting, project profitability and client profitability will be analyzed and supported by the US Finance team / Global COO.

Think you meet the qualifications? Please forward resume to: talentsleuth@gmail.com.

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